International Express Mail Service (EMS)

International way to send envelopes and parcels abroad
Maximum weight: 20 kg (weight may vary according to the country of destination). Items must be accompanied by the appropriate customs documentation. Size Minimum size: 20 cm x 11 cm x 0.5 cm Maximum size: the 3 sizes altogether cannot exceed 225 cm The longest side cannot exceed 150 cm Weight Maximum weight: 20 kg (Size and weight may vary according to the country of destination)

For any information about compensations
and complaints procedure, please refer to Poste Italiane's Quality Charter for Postal Products (in Italian).

Delivery times 2-5 working days (after the day of posting), depending on the country of destination and customs procedures. Delivery times may vary for some destinations.

EMS Rates Geographic Regions (see below)

For more informations: free number 803.160

ADDITIONAL SERVICES
Insurance, up to a maximum of 3,500 euros: 5.68 euros. Not available for countries: Angola, Belarus, Indonesia and Russia.

Advice of receipt (with Prior ity Mail) 0.65 euros. Not available for countries: Angola, Brazil, Costa Rica, Cuba, Ecuador, Malaysia, Panama, Vietnam.

RATES (Euro)
Weight   Group 1 Countries   Group 2 Countries   Group 3 Countries  
Up to 500 g   28.80   36.25   42.55  
From 501 g to 1 kg   33.80   41.95   50.00  
From 1 to 2 kg   43.80   53.15   68.75  
From 2 to 3 kg   53.80   64.45   87.55  
From 3 to 4 kg   67.55   75.65   106.30  
From 4 to 5 kg   73.80   86.90   125.05  
From 5 to 6 kg   83.80   98.15   143.80  
From 6 to 7 kg   93.80   109.40   162.55  
From 7 to 8 kg   103.80   120.65   181.25  
From 8 to 9 kg   113.75   131.90   200.00  
From 9 to 10 kg   123.75   143.15   218.75  
From 10 to 12 kg   143.80   165.65   256.25  
From 12 to 14 kg   163.75   188.10   293.80  
From 14 to 16 kg   183.80   210.65   331.25  
From 16 to 18 kg   203.80   233.15   368.75  
From 18 to 20 kg   223.75   255.65   406.25  

Group 1: Angola, Byelorussia(*), Djibouti, Kenya(*), Qatar, Russia(*), Thailand, Tanzania-Tangan, Turkey, Uganda(*).

Group 2: Brazil(*), Philippines, Guatemala, Indonesia(*), Malaysia(*), South Africa, Yemen, Zimbabwe(*)

Group 3: Bolivia, Costa Rica(*), Cuba, El Salvador(*), Equador(*), Lesotho, Madagascar, Panama(*), Peru(*), Seychelles-Cosm, Sudan, Vietnam(*)

(*) Countries in which the Track and Trace is available. Check the on line service Dovequando.

© Poste italiane 2007 Partita Iva 01114601006