International way to send envelopes and parcels abroad
Weight: Maximum 30 kg (Size and weight may vary according to the country of destination)*. Items must be accompanied by the appropriate customs documentation.
Size Minimum size: 20 cm x 11 cm x 0.5 cm Maximum size: the 3 sizes altogether cannot exceed 225 cm The longest side cannot exceed 150 cm
For any information about compensations
and complaints procedure, please refer to Poste Italiane's Quality Charter for Postal Products (in Italian).
Delivery times 2-5 working days (after the day of posting), depending on the country of destination and customs procedures. Delivery times may vary for some destinations. Public holidays, Saturdays and Sundays are considered non working days.
EMS Rates Geographic Regions
For more information: free number 803.160
Insurance, up to a maximum of 3,500 euros: 5.68 euros. Not available for the following countries: Afghanistan, Algeria, Bolivia, Chad, Congo, Ivory Coast, Georgia, Djibouti, Guinea, Guinea Bissau, Iraq, Nigeria, Pakistan, Central African Republic, Democratic Republic of the Congo, Sri Lanka, Sudan, Yemen.
(*) VAT applies to all countries of destination within the European Union