Paccocelere 3

The service for sending items and documents weighing up to 3 kg to any destination in Italy at a fixed price of 9.10 Euros.
Paccocelere 3
J(day of posting)+3 from Mondays to Fridays. Saturday delivery is not provided. J+4 or J+5 delivery in 33 smaller towns. See list of destinations further below. To secure such delivery standards, items are to be posted within the set deadlines. Paccocelere 3 is available at all post offices providing this service by simply filling in a consignment letter serving as proof of posting by the sender. Items posted on Saturdays are processed on the following Monday.

For shipments form/to Livigno and Trepalle, delivery is made in 3 working days (Sunday and holidays excluded).



To send documents:
items weighing up to 3 kg can be sent by Postacelere 1 Plus.

After two unsuccessful attempts of home delivery, recipients can call from Italy the number 803.160* to agree date and time of delivery. Additional services: A range of additional services are available on request, including Advice of receipt, Delivery to PO Box, Return of undeliverables, Insurance and Pick up.

Postal Products Quality Charter

This Charter defines product features, quality standards, deadlines and modalities for placing claims, conciliation procedures.



To use the Paccocelere 3 service, just go into any one of the 13,000 authorized post offices and fill out a Paccocelere 3 waybill, which also serves as your proof of mailing. Shipments dropped off on Saturday will be sent out the following Monday.
After two unsuccessful attempts of home delivery, items can be collected, free of charge, within 7 working days, including Saturdays, at the post office mentioned on the advice dropped by the courier in the recipient's letter box.

Track & Trace Track & Trace
The online service called "Dovequando" provides information on the whole distribution process, including time of delivery. NEW! senders of items identified as "in the process of being delivered" can require to receive confirmation of delivery by e-mail or SMS, free of charge.

For further information on the state of delivery, please call from Italy our number 803.160* from Mondays to Saturdays, between 8:00 a.m. and 8:00 p.m..

 

* calls free from landline phones; calls free from mobiles only for information regarding PosteMobile. For all other types of information, callers using mobile phones must dial 199.100.160; the cost of the call will depend on operator rates.