Immagine famiglia di etnia Marocco

Morocco Promotion

From April 10, 2024 to September 30, 2025, send money to Morocco at lower fees!

Reduced fees:

  • €1,50 for sending up to €100;
  • €3,00 for sending money between €100,01 and €500 ;
  • €4,50 for sending money between €500,01 and €999,99.

Quick and easy money transfers

MoneyGram is the reliable money transfer system that allows you to send and receive money worldwide (over 200 countries and territories). 
To complete money transfers, fill out the courtesy or payment form available at the post office, or share your data directly to the counter operator.

How to send money with MoneyGram

recati in Ufficio Postale

For cash pick up

Go to the post office, show a valid ID and Tax ID Code. Fill out the courtesy card or communicate the data directly to the counter operator. For your convenience, you can also download the International Money Transfer Form (PDF) online.


Save time at the counter (for money transfers abroad with MoneyGram): go to the Poste Italiane App, pre-fill the data required and obtain a QR Code. Present your QR Code to the counter operator. You can also book your appointment at the post office through the website www.poste.it or the Poste Italiane App. 

Immagine stilizzata di uomo che paga con lo smartphone

To receive money on a mobile wallet

If the recipient has a mobile wallet compatible with MoneyGram, you can send money directly to this wallet

Go to an authorized post office for this service and indicate the mobile number of the recipient including the international area code. Pay the amount you want to send including commissions and, after verification of the data, the money will be credited to the beneficiary’s mobile wallet according to the expected timing of the service. The service is available in eligible countries.

No refund for this type of service.
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How to collect cash

Donna che si reca all'Ufficio Postale

At the post office

Show a valid ID and Tax ID Code. For your convenience, you can also download and fill online the Payment or refund Form (PDF). To save time at the counter, book online your appointment at www.poste.it or at the Poste Italiane App.

Find out more

For sending cash via MoneyGram you have different options:

Real time Service

The money is made available to the beneficiary within a few minutes of accepting the transfer request.

7 hours Service

The 7 o'clock Service allows the beneficiary abroad to withdraw money from 7.00 on the working day following that of the request. The service is active in Romania, Moldova, Sri Lanka, India, Bangladesh, Bulgaria and Poland.

2 hours Service 

The 2 hours Service allows the recipient abroad to withdraw the money from the expiration of the second hour calculated from the acceptance of the transfer. The service is active towards Romania.

In order to pick up the money related to the cash transfer, the sender must always communicate to the beneficiary the "Reference Code" of the transaction, printed on the receipt issued by Poste Italiane once the transaction has been completed.

You can also send money abroad directly to mobile wallets accessible via MoneyGram. Learn More.

Please do not use the MoneyGram service for: vehicle purchases, winnings/lotteries, prize contests, promises of money by third parties, internet purchases.
In order to avoid being victim of fraud, do not send money to strangers and/or share your 8-digit transaction reference number to other different than the beneficiary of the transaction.
If one of the above situations occurs and you want to block the money transfer, please cancel the transaction immediately at the post office.

Exclusive for cash money sending: if you require a refund, you can request it one day after the transaction at any post office enabled for this service. If the refund request is submitted within 5 working days from the date of the transaction was made - provided that the amount has not already been collected by the beneficiary - both the transferred amount and the service fee paid will be returned. If the refund request is submitted after 5 days, only the amount sent will be returned to the sender. For a refund, you must fill out the Payment or Refund Form (PDF). It is not possible to request a refund for sending money to a mobile wallet.

For service fares, please refer to the information sheet in the documentation section.

With MoneyGram you can transfer money abroad and receive amounts sent from abroad in Italy at authorized post offices.

Sending money abroad is currently available in the following countries.