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Privacy Regulation on the processing of personal data and the use of cookies.


  • The new European Data Protection Regulation – also known as the GDPR – sets out a series of objectives that the Company is committed to achieving through a process of adaptation, in line with its strategies and high propensity to security.
  • This section contains the documentation on the protection of personal data.

Data Protection Officer

  • The Data Protection Officer (DPO) is appointed by the Data Controller to perform the functions expressly provided for in the European Data Protection Regulation.
  • It is available at the office of the Data Protection Officer of Poste Italiane, in Viale Europa, 175 - 00144 Rome, email:

Privacy Policy and Privacy Notice

Poste Italiane S.p.A., with registered office in Rome, viale Europa 190, 00144, as a Data Controller, will process the personal data you provide for the purposes of registering on the website, as well as for the purposes of providing further services of Poste Italiane made available through the website, in accordance with the applicable data protection law.
Pursuant to article 13 and following of Regulation (EU) 2016/679, Poste Italiane S.p.A. informs the user - who browsers Poste Italiane’s website, - about the purposes and methods of processing of his/her personal data. If the user decides to register his/her account on the website in order to use related services for free. In addition, the user will receive Privacy Notices on the processing of data provided in compliance with article 13 and following of Regulation (EU) 2016/679 for every specific processing will be apart. On the contrary, this Privacy Policy is referred only for personal data collected by browsing Poste Italiane's website and it is not provided for other websites accessed by the user via links.
The browser of this site, results in the necessary release of information of the nature of personal data. If the user does not provide such data, the use of the services on and browser will be impossible. Personal data will be processed by authorized personnel, designated respectively by the Data Controller or by the Data Processors, who operate under their direct authority and instructions received.
The Data Protection Officer (DPO) is designated by the Data Controller to perform the functions expressly provided for in the European Regulation on the Protection of Personal Data. The DPO is available at the office of the Data Protection Officer of Poste Italiane, viale Europa, 175 - 00144 Rome,
User’s personal data will be processed by means of informatics/telematics tools for purposes strictly necessary to the use of the website, as well as for purposes related and/or instrumental to it. The data processing will be performed by means of instruments and by methods with the aim of ensuring the confidentiality and security of the data, in compliance with the provisions of applicable law on data protection.
User’s personal data will be processed on the basis of the contractual relationship settled in the moment of the registration, as well as, possibly, on the basis of the legitimate interest of the Data Controller and/or in order to fulfil a legal obligation. Personal data may also be processed for specific purposes if user have given a clear and explicit consent related to them.
The processing of User’s personal data will be carried out in such a way as to ensuring adequate security and confidentiality and to prevent unauthorised access to or use of both user’s personal data and the tools used to process them. Therefore, personal data will be processed and stored in fullcompliance with principles of necessity, data minimisation and storage limitation, by adopting technical and organisational measures that are adequate to  the level of risk of the processing and no longer than the time that is necessary for the purposes for which the personal data are processed, and in any case for the period established by law.
The processing relates to the user’s personal data provided during registration on the website, for the purposes and with the methods already specified.
Furthermore, it is possible that also navigation data could be processed for the following purposes: information systems and software procedures collect personal data whose transmission is implicit in the use of Internet communication protocols, during their normal operation. Information is not collected to be associated with data subjects, but through processing and association with data held by third parties, it could be possible user’s identification. This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc..) and other parameters regarding the user’s operating system and computer environment. These data are only used to obtain anonymous statistical information on the use of the site and to check its proper functioning and are kept for the time defined by the applicable law. The data could be used to determine the liability in the event of suspected computer crimes against the website.
In addition, Poste Italiane S.p.A. may also be carried out data processing, as a result of communication, by the companies of the Poste Italiane Group or by any Data Processors, exclusively for the purposes already described. In the latter case, the Data Controller shall give the Data Processors adequate operating instructions, with particular reference to the adoption of security measures, to ensure the confidentiality, integrity, and security of the data. The user's data may also be communicated to the judicial, administrative or other public authority entitled to request them, in the cases provided for by law.
The user has the right to obtain access to the following information from Poste Italiane: such as purposes of processing, categories of personal data, recipients or categories of recipients to whom personal data have been or will be disclosed, the expected storage period of personal data or, if not possible, the criteria used to determine this period, the origin of personal data, the existence of a profiling process and information on the logics used.
You also have the right to:
  • have your personal data rectified, if inaccurate;
  • have your personal data integrated, if incomplete;
obtain the limitation of personal data processing (in this case, data are processed only with yourconsent, unless for necessary storage of them);
  • object to the processing of such data
  • obtain the deletion of your data ('right to be forgotten');
  • obtain the portability of data, or the transmission of your personal data by a Controller to another, where technically feasible.
In order to exercise these rights, the user may contact the Privacy Service Centre of Poste Italiane S.p.A. based at Via August Von Platen n. 9, 87100 - Cosenza.
Alternatively, you may send a communication by email to or by fax to 0698685343.

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